Mobility Management


LinkSource provides mobility lifecycle management services through Capture to improve your efficiencies long-term.  Clients turn to LinkSource for quick set-up, auditing and monitoring of billing reports, management of devices, in addition to after hours or troubleshooting support.

Benefits

  • Flexible Setup:  We offer our own management tools, however, if you prefer, we can mirror your current processes and access your existing systems to minimize the effect of transitioning to a new support structure.

  • Carrier Relationships:  We work very closely with AT&T, Sprint, Verizon and mobile carriers, and have extensive knowledge on their services, billing and procedures

  • Technical Support: Not only can we provide day-to-day technical support for your users, but we can assist with moves, adds, wipes, and changes on your BES and MDM clients to put time back into your IT groups schedule

  • Contract Rate and Service Optimization: We will review your contracts and invoices to ensure best pricing and optimization is in place. Our experience working with enterprise clients has given us the knowledge to leverage the best pricing with carriers.

  • Centralized Ordering: We create centralized ordering and approval processes to improve accuracy of orders and ensure necessary approvals are being obtained.

  • Single Point of Contact: We provide simplified management for all orders, changes, billing questions, technical support and BES/MDM support, regardless of carrier.



Call now or click here to learn how LinkSource can simplify your mobility management.

855.LINKSOURCE

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Learn more about the LinkSource self-service mobility management portal, offering 24x7 access to your mobility inventory, orders and issue tracking.

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As part of our Mobility Management service, we offer support in developing a Mobility Device Policy to help employees and management understand company policy on topics such as compliance and usage, personal liability, pricing and cost, theft or damage and international travel. To request a copy of our template, please call us toll-free at 855.LINKSOURCE.